Updated 7 July 2026
The Flovei service ("Service") is provided by JKOVE Oy (Business ID 3111634-8, Finland) ("Provider").
Contact: hello@flovei.com
By registering for or using the Service, you accept these Terms of Service, the Privacy Policy, and — to the extent you enter personal data of your own clients or contacts into the Service — the Data Processing Addendum, which is incorporated into these terms by reference. If you do not accept the terms, do not use the Service.
The Service is intended solely for professional use in the course of a trade or business. By using the Service you confirm that you use it in a professional capacity; consumer protection legislation does not apply to this agreement. If you use the Service on behalf of an organization, you confirm that you are authorized to bind that organization to these terms.
Flovei is a browser-based professional productivity service. The Service is under continuous development, and its features may change, be added, or be removed over time.
The Service is a paid service. Fees are agreed separately. The Provider may change fees with at least 30 days' prior notice. If you do not accept a changed fee, you may terminate the agreement before the change takes effect; continued use after the change takes effect constitutes acceptance.
You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. Notify the Provider without delay if you suspect unauthorized use of your account.
You agree not to:
You retain all rights to the information you enter into the Service. You grant the Provider the right to process this information solely to provide and maintain the Service, as described in the Privacy Policy and the Data Processing Addendum.
Where the information you enter contains personal data of your own clients or contacts ("Customer Data"), the Provider processes it as your data processor — or as a sub-processor where you process the data on behalf of another controller. The Data Processing Addendum sets out the Provider's processing obligations (including confidentiality, security measures, sub-processors, assistance, breach notification, and deletion). You are responsible for ensuring that you have the right to enter the data into the Service — including any authorization required from a controller on whose behalf you act — and that the data subjects are informed in accordance with applicable law.
The Provider treats the information you enter as your confidential information and does not use it for any purpose other than providing the Service, nor disclose it except as described in the Privacy Policy or required by law.
You are responsible for ensuring that your use of the Service complies with the laws, regulations, professional obligations, and contractual duties applicable to your own trade — including any obligations you owe to your clients, business partners, or supervisory authorities. The Service is a productivity tool and does not constitute legal, financial, or compliance advice, and the Provider does not assume your regulatory obligations.
The Service, including its software, design, and content produced by the Provider, is the exclusive property of the Provider or its licensors. You are granted a limited, non-exclusive, non-transferable right to use the Service for the duration of the agreement in accordance with these terms. No other rights are granted. If you submit feedback or development suggestions, the Provider may use them freely without obligation or compensation.
The Service may offer optional integrations with third-party services (such as calendar providers or professional networks). Enabling an integration is always your choice and requires your explicit authorization, which you can revoke at any time in the Service's settings. Use of a third-party service is additionally governed by that provider's own terms, and the Provider is not responsible for the availability or content of third-party services.
The Service — in particular while offered as an early-access (beta) version — is provided "as is" and "as available", without warranties of any kind. The Provider does not guarantee uninterrupted or error-free operation and may suspend the Service temporarily for maintenance, updates, or for urgent security reasons. The Provider aims to give reasonable advance notice of planned maintenance. This section does not limit the Provider's obligations under the Data Processing Addendum.
The Provider may modify these terms. Material changes will be notified within the Service or by email at least 30 days before they take effect; if you do not accept a material change, you may terminate the agreement before the change takes effect.
To the maximum extent permitted by applicable law, the Provider is not liable for indirect or consequential damages, loss of profits, or loss of business. The Provider's aggregate liability for direct damages under this agreement is limited to the greater of (a) the fees you have paid for the Service during the 12 months preceding the event giving rise to liability, or (b) five hundred (500) euros.
Nothing in these terms limits liability arising from gross negligence or intentional misconduct, or any other liability that cannot be limited under applicable law. Claims must be presented within 12 months of the date the damage was or should have been discovered.
Neither party is liable for a failure to perform caused by an impediment beyond its reasonable control that it could not reasonably have foreseen or overcome, including failures of general communications networks or third-party infrastructure services.
You may stop using the Service and request deletion of your account at any time. The Provider may suspend or terminate an account that materially violates these terms, after notice where reasonable — or without prior notice for urgent security reasons. Deletion and return of data after termination are described in the Privacy Policy and the Data Processing Addendum.
If a provision of these terms is held invalid, the remaining provisions remain in force. These terms, together with the Privacy Policy and the Data Processing Addendum, constitute the entire agreement between the parties regarding the Service.
The Provider may assign this agreement in connection with a merger, acquisition, corporate restructuring, or a transfer of the business to which the Service belongs. You will be informed of any such assignment, and the data protection commitments in the Privacy Policy and the Data Processing Addendum continue to apply after it. You may not assign this agreement without the Provider's written consent.
These terms are governed by the laws of Finland, excluding its conflict-of-law provisions. Disputes are resolved primarily through negotiation; failing that, in the District Court of Helsinki.